No refund on cancelations made less than 72 hours prior to arrival.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Short-term rental
- 100% refund on cancelations made 30 or more days prior to arrival
- 50% refund on cancelations made 10-29 days prior to arrival
- 20% refund on cancelations made 3-9 days prior to arrival
- No refund on cancelations made less than 72 hours prior to arrival
Curated Experience refund policy:
- 100% refund on cancelations made 30 or more days prior to arrival
- 50% refund on cancelations made 10-29 days prior to arrival
- 25% refund on cancelations made 3-9 days prior to arrival
- No refund on cancelations made less than 72 hours prior to arrival
Transportation Rental refund Policy:
- 100% refund on cancelations made 30 or more days prior to arrival
- 50% refund on cancelations made 10-29 days prior to arrival
- 25% refund on cancelations made 3-9 days prior to arrival
- No refund on cancelations made less than 72 hours prior to arrival
Refunds
If your request for refund is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Late or missing refundsAfter 30 days after making request for cancelation/refund and the refund is not showing on your bank or credit card please contact us.